During your visit to this website, Bokeh-Fashion collects your personal details. Bokeh-Fashion respects the privacy of all visitors to its website and is highly committed to maintaining the privacy of all its visitors. This Privacy Statement describes how we deal with your personal data and your rights in relation to protection of your personal data.
This privacy statement applies to all services and facilities that we offer to our customers regardless of whether we do this via a website, or via social networks or other channels.
Personal data refers to any information or pieces of information that can be used to identify you as a person. This can be, among other things, your name, surname, email or delivery address.
We also receive technical device and access data that is collected by us when you interact with our services. This may include information about which device you are using. We collect other data through our own analyses of the data (eg. in the context of market research and customer reviews). We may also receive information about you from third parties, for example from credit registration agencies and payment service providers.
We can collect your data as follows:
Directly
When you are using our website or our services: eg by registering for an account, completing various forms on the website or during direct communication with us.
Automatically
When you are accessing our website via cookies and similar techniques.
Indirectly
Via third parties such as third-party data providers, business partners and social media etc.
We use the data generated when using our services to find out how our online offer is used. We use this information, among other things, in connection with shopping personalisation, to improve our services as well as for personalised advertising.
All your information will be treated confidentially and use of your personal information will be used exclusively for the purposes intended. Bokeh-Fashion does not collect delicate personal details, such as information concerning political orientation, religious conviction or health.
By doing one or more of the following acts you give us your consent to process your personal data:
Filling out a web form
Contacting our support service
Creating an online account
Placing an order
Your data is stored as long as is required for the purpose for which is was collected and, in any case, shall be destroyed at the end of said period.
Customer account
We need your specific name, address and payment details for your order. We need your email address so that we can confirm receipt of the order and communicate with you. We also use it for your identification (customer login). You will also receive your order and shipping confirmation via your email address.
We create a password-protected direct access to file data secured with us (customer account) for every customer who registers. You undertake to treat your personal access data confidentially and not to make it accessible to unauthorised third parties. We cannot accept liability for passwords that are used improperly unless we are responsible for the misuse.
Newsletter
We use the single opt-in procedure for sending the newsletter.
If you no longer wish to receive a newsletter you can unsubscribe via a link contained in every newsletter.
Advertising and product recommendations
In addition to using your data for processing your purchase from Bokeh-Fashion.com, we also use your data to communicate with you regarding your orders, certain products or marketing campaigns and to recommend products or services that may interest you.
As a customer of Bokeh-Fashion you may receive product recommendations from us by email. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter. In this way we want to provide you with information about products from our range that may be of interest to you on the basis of your latest purchases from us. In doing so, we strictly adhere to legal requirements.
Information we receive from you helps us to continuously improve our website, our offer and your purchasing experience. The information you send and which is automatically generated is used to create advertising tailored to you and your interests. We use available information for this, such as, for example, receipt and read confirmations of emails, information about computers and connection to the Internet, operating system and platform, your order history, your service history, date and time of the visit to the homepage and products you have viewed.
If you no longer wish to receive product recommendations or advertising messages from us, you can object to this at any time. A communication in textual form to the contact details mentioned below is sufficient for this. ***Name, email address, fax number.***
Under applicable privacy laws you have the right, among other things, to:
• Request access to your personal data
• Request rectification of your personal data
• Request to erase your personal data
• Request to restrict the processing of your personal data
• Request to transfer your data to another controller or to yourself
• Object to the (further) processing of your personal data
If you would like exercise one or more of these rights or have any questions related to your rights and the processing of your data, please contact us at emailtobedeterminedbynewonwer@bokeh-platform.com.
Each time you access the Bokeh-Fashion website, usage data is transmitted by the respective Internet browser and stored in protocol files, the so-called server log files. The data records stored here contain the following data: date and time of the call, name of the site accessed, IP address, referrer URL (origin URL from which you accessed the Bokeh-Fashion website), amount of data sent, product and version information of the browser used.
Bokeh-Fashion makes use of cookies. A cookie is a small text file, placed onto your hard disk by websites that you visit. Websites use cookies to make them work, or work more efficiently, as well as to provide web services and functionalities for the users. You can choose which cookies to enable on our website as well as authorise or decline the use of cookies by changing the settings of your browser. Cookies can either be ‘persistent cookies’ or ‘session cookies’. Persistent cookies consist of text files that will be stored by the browser and will remain valid until its set expiry date (unless deleted manually prior to this date). Session cookies will expire at the end of the user session, when closing the browser.
Accepting cookies is not a condition for visiting our website. We would like to point out, however, that some functionalities are only possible with the activation of cookies.
The purpose of these cookies is to optimise our offer and our advertising and to make your online experience as comfortable as possible.
Your data will at no time be associated with the personal data stored with us. No personal data is stored in the cookies used by Bokeh-Fashion. The cookies we use can therefore not be assigned to a specific person and therefore cannot be assigned to you. An identification number is assigned to it when the cookie is activated. An assignment of your personal data to this identification number is not possible at any time. Your name, your IP address or similar data that would allow an assignment of the cookie to you will not be realized at any time. Based on cookie technology, we only receive anonymous information, for example about which pages of our shop are visited, which products were viewed, etc.
For more detailed information on how cookies are used on our website, please see our Cookie Statement.
We use tracking technologies to continuously improve and optimise our offer. For this we use the below services:
• Google Analytics
• Google Tag Manager
• Unbounce
• Klaviyo
• Facebook tracking pixel
• Hotjar
Information about these services and privacy protection can be found by referencing their respective websites.
Our website uses Social Plugins (“Plugins”) from social networks. With the help of these plugins you can, for example, share content or recommend products to others. The plugins are deactivated on Bokeh-Fashion.com by default and therefore do not send any data. By clicking on the button “Activate Social Media” you can activate all plugins.
When these plugins are activated, your browser establishes a direct connection with the servers of the respective social network as soon as you access a website of our internet presentation. The content of the plugin is transmitted directly from the social network to your browser and integrated into the website by it.
By integrating the plugin, the social network receives the information that you have called up the corresponding site from our internet presentation. If you are logged in to the social network, this can link the visit to your account. When you interact with the plugins, for example press the Facebook “Like” button or leave a comment, the corresponding information is transmitted from your browser directly to the social network and stored there.
The purpose and scope of the data collection and the further processing and use of the data by social networks as well as the related rights and setting options for the protection of your privacy can be found in the respective privacy protection instructions of the respective networks or websites.
If you do not want social networks to collect data about you via our internet presentation, you must log out of these networks before visiting our internet presentation.
Even if you are not logged in to the social networks, data can be sent to the networks from websites with active social plugins. An active plug-in places a cookie with a code every time the website is called up. Because your browser sends this cookie unsolicited with every connection to a network server, the network could in principle use it to create a profile of which website nde the user associated with the code called up. And it could then also be possible that this code would be assigned to a person later on – for example, when logging into the social network at a later date.
We use the following plugins on our website:
Facebook
We use plugins of the social network facebook.com, which is operated by Facebook Inc. The link to the privacy policy of Facebook can be found here: Privacy protection instructions of Facebook.
Instagram
We use plugins from the social network Instagram, which is operated by Instagram, LLC Instagram Inc. The link to Instagram’s privacy policy can be found here: Instagram Privacy Protection Instructions.
If you do not want social networks to collect data about you via active plugins, you can either deactivate the social plugins with one click on our websites or in your browser settings select the “Block third-party cookies” function (Firefix, Chrome, Internet Explorer, Safari). Subsequently, the browser does not send cookies to the server with embedded content from other providers. However, with this setting, in addition to the plugins, other functions that relate to several sites may no longer work.
We work closely with some service providers, such as in the field of customer service or logistics companies. In principle, these service providers may only process your data on our behalf under special conditions. The service providers only receive access to your data to the extent and during that period that is necessary to carry out the respective order. When you purchase something on Bokeh-Fashion.com we pass on certain information about you to the vendor (e.g. your name, your telephone number and/or your delivery address).
Our customers have a right to free information about their stored data as well as possibly a right to correction, blocking or deletion of data.
We take the security of your data very seriously. To ensure that personal data is not passed on to third parties, please send your request by e-mail or post with clear identification of your person to:
***Name, address, fax, email***
Your personal data is transferred securely to us, ie encrypted. This applies to your order and also to the login of customers. We use the encryption system SSL (Secure Socket Layer) for this. In addition, we protect our websites and other systems through technical and organisational measures against loss, destruction, unauthorised access, alteration or distribution of your data by unauthorised persons.
In connection with the further development of our websites and apps and the implementation of new technologies to improve our services, changes to this privacy statement may be necessary. We therefore recommend that you read this privacy statement from time to time.
This Privacy Statement has not been implemented on websites of third parties linked to this website. Bokeh-Fashion is responsible for the processing of your personal data and acts as the controller. For queries regarding this Privacy Statement, our data processing or this website, please contact emailtobedeterminedbynewonwer@bokeh-platform.com.
Please also contact us if you wish to access or erase your information or to withdraw your consent for marketing purposes for example unsubscribing from newsletters etc.
